Emergency cash transfer terms & conditions

If your personal money is lost or stolen and you report it to the police, we will pay a single emergency cash advance of up to £100 for each insured adult. You must then repay this amount to us when you return home or we can take it from the amount we pay for your claim. We will not offer a cash advance under any other circumstances.

We will not pay for:

• the loss or theft of personal money unless you were carrying it with you or there is evidence that someone has broken into your safety deposit box or locked personal accommodation;
• the loss or theft of personal money in the form of travellers' cheques or credit cards; or
• the loss or theft of personal money left in a hotel courtesy store or storage room.